Since April 2019 Júlia has been working for DONE! and took care of companies such as Fiverr, relayr, Aitme, Falcon.io, and fliit. She is a recruiting specialist. But her real expertise lies in the field of internal communication.

HER MULTIPLE INTERESTS AND KNOWLEDGE ARE HER ADVANTAGES AS RECRUITING SPECIALIST 

Júlia studied law, but she could have studied anything because she has many interests, such as genetics and neuroscience, marine biology, history and languages. Furthermore, she is keen on topics and tools that help her to understand people and businesses, like people analytics metrics or diagnostics and employee surveys. These multi-purpose interests, combined with speaking four languages, her cultural background and upbringing, are probably the reason why she can talk to pretty any person, from any background, in any kind of situation.

That has helped her to quickly identify possible fits for varied positions at all hierarchy levels. She is curious about the experiences and ambitions that motivate executives and candidates. So her interviews, though efficient, never really feel like interviews, but more like conversations – a feedback she has received over and over from candidates.

INTERNAL COMMUNICATION MAKES THE CRUCIAL DIFFERENCE

But her real passion and expertise lie in the field of communication – specifically, internal communication. I strongly believe that communication is one of the main reasons whether a company succeeds or fails. It is probably also the most important part of company culture. Without proper communication, values, vision and mission don’t really mean anything as they’re not visible and therefore can’t make an impact, says Júlia.

She has experienced at some companies that employees do not know anything or almost nothing about the company’s values. These values are often created by the management and later shared with the team, who then hear them once and never again. In the long run this top-down approach is the reason why employees forget about these values, and do not integrate them into their daily working lives. In the worst case it can mean that the whole team is not fitting to the company’s core values!

There are many ways to avoid that. The first solution is that you include your employees in the development of your company’s core values. To make sure this knowledge remains within the company, though, it is crucial that these values are communicated over and over again, be it during official company events or via smaller, more subtle ways such as written reminders or via internal newsletters or Slack channels.

It is worth remembering these values and make them be lived by everyone in the company. Of course, they might change once in a while and need to be readjusted depending on the company changes and challenges. But the process of its development and implementation remains the same.

Julia has also experienced that a company that had a pretty strong vision and an equally clear mission was facing demotivated employees. After a couple of weeks being onsite and many talks with various employees, she identified poor communication skills and the lack of overall communication policies as key factors for employees’ dissatisfaction.

In this case, the DONE! team first trained the management team and the team leaders on specific communication methods and principles, giving them concrete tips, for example on how to handle difficult conversations and how to create a space in which employees of different backgrounds and personalities could thrive.

Later on, DONE! extended part of this training to the whole company by splitting the content into practical tips to be included in the onboarding and to be shared regularly via Slack and newsletters, thus establishing a company-wide communication guideline.

Add some basic people analytics to it by comparing metrics measured before and a couple of months after the implementation of these policies and you could clearly see an increase in employee performance and overall employee satisfaction, says Júlia.

If you want to know more about Júlia and her impact in regards to internal communication and corporate culture, reach out to her via julia@doneberlin.com